Terms & Conditions

Effective Date: 21 April 2025
Product: ATai Chatbot
Provider: ATJOIN
Please read these Terms and Conditions ("Terms") carefully before using the ATai website, 
web app, and mobile application (collectively, the "Services"). By accessing or using our 
Services, you agree to be bound by these Terms.

1. Acceptance of Terms
By using ATai, you confirm that:
• You are at least 18 years of age or have legal parental/guardian consent.
• You have read, understood, and agree to comply with these Terms.
If you do not agree, please do not use the Services.

2. Description of Services
ATai is an AI-powered chatbot platform that automates lead handling, provides real-time 
engagement, and integrates with various customer communication channels. Features may 
vary depending on your subscription or integration level.

3. User Accounts
To access certain features, you may be required to create an account. You agree to:
• Provide accurate and complete information
• Keep your login credentials secure
• Notify us immediately if you suspect unauthorized access
You are responsible for any activity under your account.

4. Use of the Service
You agree to use the Services only for lawful purposes and in accordance with these Terms. 
You must not:
• Use the Service to send spam or misleading information
• Reverse-engineer, hack, or tamper with the system
• Upload harmful code or engage in any activity that disrupts the Service

5. Intellectual Property
All content, trademarks, logos, and software related to ATai are the property of ATJOIN and 
protected by copyright and intellectual property laws. You may not copy, distribute, or reuse 
content without written permission.

6. Subscriptions & Payments
If you subscribe to a paid plan:
• You agree to pay the applicable fees as outlined in your plan
• Fees are non-refundable unless otherwise stated
• ATJOIN reserves the right to modify pricing with prior notice

7. Termination
We may suspend or terminate your access without notice if:
• You breach these Terms
• You misuse the Service
• Required by law or security concern
You may terminate your account anytime by contacting our support.

8. Limitation of Liability
ATJOIN is not liable for:
• Any indirect or incidental damages
• Loss of data, profits, or business opportunities
• Issues caused by third-party services or user negligence
Our total liability is limited to the amount paid by you (if any) for using our Services in the 
last 6 months.

9. Disclaimer
The Services are provided "as is" without warranties of any kind, including merchantability, 
fitness for a particular purpose, or non-infringement. Performance depends on factors like 
your CRM setup, internet connection, and integration accuracy.

10. Modifications to Terms
We may update these Terms at any time. Continued use of the Services after changes are 
posted means you accept the new Terms. We recommend checking this page regularly.

11. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction/State/Country], without regard 
to conflict of law principles. Any disputes will be handled by courts in [Insert Location].

12. Contact Us
For questions or concerns regarding these Terms:
ATJOIN
Email: [email protected]
Phone: +91-8421 924 019
Website: https://atjoin.in/atai/